Global scale with a local presence
Keeping your assets secure is not enough. We’re committed to a Best-in-class customer experience.
From our technical account managers to our client success team. We’ll be here for every step of the journey.
With us, you’ll always be first
Think Global, Act Local
Our team of experts is committed to help guide, assist and enable your company’s web3 growth.
We believe in global support at the local leve. With offices in NYC, London, Paris, Singapore, Zurich and Geneva – our team is never far away.
A note from our Global Head of Customer Success
“At Ledger Enterprise, your success is our top priority. We are convinced that great products need great support. That’s why our team is made up of qualified experts, ensuring every day that you enjoy a frictionless road to success.”
Why Ledger Support?
The Support you Need, Without the Cost
We provide free, international 24/7 access to our technical support group, so that your business will never stop running.
Let’s Build Together
Our platform is highly customizable and our APIs enable innovative companies to build on top our technology. Have ideas? Our Technical Account Managers are always available to help push the limits of what’s possible with the Ledger Platform.
Benefit from expert support to adapt our solutions to your existing process and infrastructure. Thanks to our training team, our client success manager and our help center, we make sure that you get the most out of your Web3 journey.
Client Success: A Single Point of Contact
No matter where you are, our team of Regional Account Managers are available and specially trained to keep interactions with Ledger as streamlined and seamless as possible.
Customer Support, Seamless Experience
Fast Onboarding, Continuous Followup
Our streamlined professional onboarding program can begin as soon as you are ready.
We will guide you from end-to-end in system setup, and make sure you are getting everything you need to achieve your goals from the Ledger Enterprise platform.
Global Leaders in Blockchain
Ledger has been in the blockchain industry since it’s infancy. With over 800 employees, a large range of in-house expertise is at your fingertips through our partnership.
From operational best practices to blockchain technology hurdles. Our team is comprised of global leaders willing to support on an issue or opportunity you encounter.
Our in-house professional services team is composed of blockchain industry experts who can assist you in bringing your projects to market. Ledger Enterprise will guide you in the best way to achieve your goals, from creating smart contracts to advising your go-to-market strategy.
Instant answers from the Ledger pros
The Ledger Enterprise Help center provides you with all the up-to-date resources you need to be successful.
Fix problems, get answers and find help while you learn to use our platform like a pro.
Billions in transactions,
Web3 Leaders choose Ledger Enterprise.
Your Partner in Web3
Our world-class, global team can support you every step of the way. Reach out today to unlock Web3 alongside the most trusted brand in self-custody.
Ledger Enterprise is not a custodian. We provide innovative technology solutions that empower companies to self-custody their digital assets or the digital assets of their customers. With our solution, you are in full control of your private keys assets.
Ledger Enterprise provides solutions for companies that want to self-custody and secure their digital assets. Whether you want to add crypto to your balance sheet or explore the opportunities of Web3, DeFi and NFT, we are there to support you.
Owning crypto-assets means managing your private keys. If you’re not owning your private keys, you don’t really own your crypto. With Ledger Enterprise, you’re always in complete control of your private keys, meaning that you can recover your funds & assets at any moment if needed, independently of any third party, including us.
Ledger Enterprise is the Business to Business (B2B) unit of Ledger. While Ledger Nano is the perfect solution for individual retail investors, it is not suitable for corporations that need flexible governance, customized workflows and additional security layers to protect and manage their digital assets.
Ledger Enterprise is a solution combining Hardware, Software and Firmware. This unique architecture allows us to provide the only end-to-end security Software-as-a-Service solution on the market.
Ledger Enterprise is certified SOC 2 Type 2 and we are currently involved in the process of obtaining ISO 27001, ISO 22301 and the CSPN V4 security visa. Our technology is used by many regulated industry leaders all over the world.